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Frequently Asked Questions
I do not have Mastercard Connect credentials. How do I request access to Market Trends?
Mastercard Market Trends will be accessed through Mastercard Connect, a secure platform designed to connect Mastercard to its business partners. Therefore, Mastercard Connect credentials must be created in order to access Mastercard Market Trends platform.
To create your Mastercard Connect credentials:
1) Go to Mastercard Connect homepage, click Sign Up and follow the guided process
2) Once your account is created, please visit the Mastercard Connect Store, and order Mastercard Market Trends
Please reach out to your Security Administrator if you have any question, or visit the support page.
If your company does not have a Mastercard Connect company account, please send an email to Market Trends Support and a member of our support staff will contact you shortly.
I have Mastercard Connect credentials. How do I access Market Trends?
Mastercard Market Trends will be accessed through Mastercard Connect, a secure platform designed to connect Mastercard to its business partners. Therefore, Mastercard Connect credentials are needed in order to access Market Trends.
If your company does not have a Mastercard Connect company account, please go to “I do not have Mastercard Connect credentials. How do I request access to Market Trends”
Please follow the below instructions to access Market Trends:
1) From the homepage, just click "Log in to Trends"
2) You will be redirected to the Mastercard Connect page, where you will be requested to input your Mastercard Connect credentials
3) Upon first login, you may need to order Mastercard Market Trends through the Mastercard Connect Store
4) If you cannot find Mastercard Market Trends available to order, please send an email to Market Trends Support and a member of our support staff will contact you shortly.
If you don't remember your username or password, please initiate the process to recover your credentials by clicking on "Forgot password or PIN".
Please visit the support page in case you have additional questions.
Want to know more?
Visit Mastercard Trends: https://www.mastercardservices.com/en/solutions/payments/mastercard-market-trends, or reach out to a Mastercard representative. If you have further questions, you can connect with us directly on [email protected]
What are the benefits of Market Trends?
Market Trends helps drive your business forward with market data, trends, and expertise
- Reliable source: Content is curated by Mastercard experts leveraging trusted and reliable sources
- Wide content coverage: Leverage insights covering the entire payments industry–regional and global and benchmarking across different markets to build strategies that inform your business decisions
- Easy to access latest insights: Save time by sourcing and collecting the latest payment data and thought leadership, all in one place
- Support: Contact our “Ask Mastercard” specialist team with just one click
What can I find in Mastercard Market Trends?
In the Market Trends platform, you will find insightful information on trending topics in the payments industry, including:
- Global Market Data & Benchmarking tools
- Comprehensive view of the payments industry on relevant topics
- A collection of insights to facilitate the development of disruptive solutions
- Best practice mapping to create effective marketing and operational plans for profit maximization
- Innovative strategies to support short and long-term business decisions
Where do I find more information?
If you have additional questions that aren’t cover in the FAQs, please email [email protected].
Which teams in your organization can benefit the most from Market Trends?
- Business Development
- Product, Segments
- Marketing
- Research and Analytics
- Digital / Innovation
- Strategy
Still need help?
Please send an email to Market Trends Support and a member of our support staff will contact you shortly.
By sending an email you are requesting that Mastercard contact you at the email address provided. Your personal data may be processed in accordance with Mastercard's Privacy Notice and Terms of Use.
